Resort Travel Advisory

SAFE DESTINATION FOR EVERYONE

Providing complete peace of mind as we welcome you to the Kimpton Kitalay Samui, we have taken necessary steps and measures to ensure that we are providing a truly safe destination for everyone.

We are proud to announce that Kimpton Kitalay Samui is SHA Extra Plus certified – a mark of quality certification by the Tourism Authority of Thailand that recognises our service standards and excellence in health and safety measures.

With borders opening, we look forward to welcoming you to Kimpton Kitalay Samui as part of your entry/re-entry access into the Kingdom of Thailand. Book your stay with our SHA Extra Plus International Arrival Offer, following Government policy. Learn more.

 

We also practice the global IHG certification ‘IHG Way of Clean‘, an extended set of cleaning principles of the highest international standards.

That being said, we are following a comprehensive list of health and safety practices that include, but are not limited to:

  • Regular sanitation of guest rooms
  • Frequent disinfection protocols of high contact points, such as elevator buttons, hand railings, door handles and restrooms
  • Provision of hand sanitisers at guest contact areas as well as in our guestrooms
  • QR Code check-ins and temperature checks at the hotel’s lobby for guests and at the employee entrance for our fellow colleagues
  • Implementation of social distancing measures in guest contact areas
  • Doctors available 24/7 (on call)
  • Constant training on proper hygiene and regular updates from local authorities and World Health Organisation

While some of our facilities and services may be limited during this time, please know that our heartfelt commitment to our guests remain unchanged.

As our teams pride themselves on providing True Hospitality for everyone, our utmost priority is the health and safety of our guests and colleagues. If you have any questions, please don’t hesitate to reach out to us at kimptonkitalay.info@ihg.com

We would like to thank you in advance for your patience and understanding, and we look forward to welcoming you to our hotel soon.

Learn more about IHG way of clean.